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Success Stories

Discover how organizations are transforming their support operations and achieving remarkable results with our platform.

Featured Success Story

TC

TechCorp Solutions

Technology
Featured

500+ employees • San Francisco, CA

Reduced Ticket Resolution Time by 60%

How TechCorp Solutions transformed their IT support operations and improved customer satisfaction using our platform.

60% faster
Resolution Time
95% rating
Customer Satisfaction
300% increase handled
Ticket Volume
40% improvement
Agent Productivity
"NextPhase IT has completely transformed how we handle support. Our team is more efficient, our customers are happier, and we have the visibility we need to continuously improve."
SJ
Sarah Johnson
IT Director, TechCorp Solutions
5 min read
Published 2 weeks ago

More Success Stories

GM

Global Manufacturing Inc

Manufacturing

2,000+ employees • Detroit, MI

Streamlined Multi-Location Support Operations

Learn how Global Manufacturing unified their support operations across 15 locations and improved response times.

Resolution Time
98% rating
Satisfaction
7 min read
1 month ago
HP

Healthcare Plus

Healthcare

1,200+ employees • Boston, MA

Enhanced Patient Care Through Better IT Support

How Healthcare Plus improved their IT support to ensure uninterrupted patient care and HIPAA compliance.

50% faster
Resolution Time
96% rating
Satisfaction
6 min read
3 weeks ago
EA

EduTech Academy

Education

300+ employees • Austin, TX

Supporting Remote Learning with Reliable IT

How EduTech Academy scaled their support to handle the transition to remote learning during the pandemic.

45% faster
Resolution Time
94% rating
Satisfaction
4 min read
2 months ago

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